In today’s business world, leaders are finding that rebuilding trust…once broken can be a daunting task…one tiny thing happens or a wrong word spoken and trust goes flying out the window. While there are numerous
When it comes to building trust, there are some very important things that employees are looking for in a leader, and they include (but are not limited to):
- A sense of safety.
- A sense that you are honest and truthful.
- A belief that you will make sacrifices, even put yourself and your job at risk for them.
- A sense that the team has a shared interest with each other AND with you…that you are all on the same page, moving in the same direction because you do share a common bond/interest.
- The ability to have open, honest and candid communication with you without feeling a fear of punitive action.
- A faith that you are leading them to a positive outcome (things may be shaky, but they know you are not going to leave them high and dry or throw them under the bus).
- A sense of confidence in your ability as a leader
- A feeling of authority…knowing that you are “in charge” but that you are not a dictator or a bully.
- A belief that know what you are doing…that you are competent at the job you are doing.
- A belief that you will honor your promises…and that if the promises don’t pan out, you will apologize and admit your shortcomings.
So, if you are a leader, and you are wondering how trustworthy you are, take this quick assessment. When you complete the assessment, add up the number of “yes” answers you check and you will be directed to a page to give you an honest breakdown on how your team may feel about you at this time. The only way to begin to rebuild trust is to become aware of your trust level at this time with your team and begin working on those things which may seem tiny to you but HUGE to your team members. It may also be helpful to have a team member you trust take the assessment on your behalf to give you an honest read on how the team may feel.
For another great post on strategies for building trust,