Each day, I am approached by business leaders about the use of and how the , and revolution will play out in the business world. I don’t quite know how to answer that question for the future, but for today: It is very relevant to be using social media as a way to engage in ongoing dialogue with customers, employees, vendors and the general public.
Earlier this month, , blogger for wrote a wonderful article, about how social media is coming into view along six trajectories. This is a must read article for anyone who has any qualms about using social media to build a vibrant community and conversation with your business at the forefront of the conversation. Very enlightening!