February 9, 2012

Crisis Communication and American Airlines

Print Friendly

Harvard Business Review has some really great conversation starters.

Crisis Communications and American Airlines Posted by Kathy Bloomgarden on April 17 is a wonderful read on communicating during a crisis.  She focuses on the recent challenge with American Airlines and offers some very sound suggestions that we can all learn from.

Related posts:

  1. The 5 Reasons Why I Believe Scott McCreery Won American Idol

Speak Your Mind

*

*
To prove you're a person (not a spam script), type the security word shown in the picture. Click on the picture to hear an audio file of the word.
Click to hear an audio file of the anti-spam word